Personal Data Protection
๐ Personal Data Protection Policy โ Architect Marble
At Architect Marble, we respect your privacy and are fully committed to protecting the personal data of our customers, business partners, and website visitors.
This policy explains how your personal data is collected, processed, stored, and protected in accordance with:
Turkish Personal Data Protection Law No. 6698 (KVKK)
EU & UK General Data Protection Regulation (GDPR)
Applicable U.S. state privacy laws (such as CCPA/CPRA)
By using our website, placing an order, or contacting us, you acknowledge that your data may be processed as described in this policy.
๐ Purpose of Data Processing
We collect and process personal data only for specific, lawful, and legitimate purposes, including:
Processing and fulfilling orders
Managing made-to-order and custom production requests
Providing 3D previews and design approvals
Shipping and logistics coordination
Customer communication and support
Improving our website and services
Meeting legal and regulatory obligations
We do not sell, rent, or trade your personal data.
โ Legal Bases for Processing
Your personal data is processed based on one or more of the following legal grounds:
Contractual necessity โ to perform sales, production, and delivery
Legal obligation โ tax, accounting, customs, consumer laws
Legitimate interest โ service improvement, security, fraud prevention
Explicit consent โ newsletters, marketing communications, profiling
Legal claims โ establishment, exercise, or defense of rights
๐ Types of Personal Data We Process
Depending on your interaction with us, we may process:
Identity data: name, surname
Contact data: email address, phone number
Address data: billing and delivery addresses
Order data: products, custom specs, preferences, history
Payment data: transaction references (processed securely via payment providers)
Technical data: IP address, browser, device, cookies
Communication data: emails, messages, support requests
Custom project data: measurements, drawings, 3D visuals
๐ We do not store full credit card details on our systems.
๐พ Data Storage & Retention
Your personal data is stored securely and retained only as long as necessary:
Orders, invoices, tax records: 7โ10 years
Customer support communications: 3 years
Website analytics & logs: up to 2 years
Marketing data: until consent is withdrawn
Custom project files: as long as required for service & warranty
After retention periods, data is securely deleted, destroyed, or anonymized.
๐ International Data Transfers
As an international brand, your data may be transferred to and processed in countries outside Tรผrkiye, including the EU and USA, through:
Website infrastructure providers (e.g., Shopify)
Email and cloud services
Logistics partners (e.g., DHL, FedEx, freight companies)
All transfers are protected using appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
KVKK Article 9 compliance
Secure and reputable service providers
๐ก Data Security Measures
We implement technical and organizational measures to protect your data, including:
TLS/SSL encrypted connections
Secure hosting infrastructure
Firewalls and access controls
Limited internal access on a need-to-know basis
Regular system monitoring and updates
Physical security at our Istanbul facility
Despite best efforts, no system can be 100% secure; however, we continuously improve our safeguards.
๐ค Your Rights
Depending on your jurisdiction (KVKK, GDPR, CCPA), you may have the right to:
Learn whether your data is processed
Request access to your data
Request correction or update
Request deletion or anonymization
Object to processing
Withdraw consent at any time
Request data portability (GDPR)
Lodge a complaint with authorities
To exercise your rights, contact us at:
๐ง info@architectmarble.com
We will respond within legal timeframes.
๐ข Marketing & Consent
You will only receive newsletters or promotional messages if you explicitly consent.
You may withdraw your consent at any time via email or unsubscribe links.
We do not send unsolicited marketing communications.
๐ Updates to This Policy
This policy may be updated to reflect changes in legislation or operations.
The latest version will always be published on our website with an updated date.
๐ฌ Contact Information
For any questions about this policy or your personal data:
๐ง info@architectmarble.com
๐ข Architect Marble
ฤฐnรถnรผ Mahallesi รimen Sokak No:75/4
ลiลli, ฤฐstanbul, Tรผrkiye
๐ www.architectmarble.com